· 1. (Humans will need) Empathy

Empathy, which is so difficult to replicate in machines, will be valuable in the human–A.I. world. Perceiving others’ thoughts and feelings, collaborating and building relationships will be critical.
Principle: 10 AI rules, Jun 28, 2016

Published by Satya Nadella, CEO of Microsoft

Related Principles

9. We share and enlighten.

We acknowledge the transformative power of AI for our society. We will support people and society in preparing for this future world. We live our digital responsibility by sharing our knowledge, pointing out the opportunities of the new technology without neglecting its risks. We will engage with our customers, other companies, policy makers, education institutions and all other stakeholders to ensure we understand their concerns and needs and can setup the right safeguards. We will engage in AI and ethics education. Hereby preparing ourselves, our colleagues and our fellow human beings for the new tasks ahead. Many tasks that are being executed by humans now will be automated in the future. This leads to a shift in the demand of skills. Jobs will be reshaped, rather replaced by AI. While this seems certain, the minority knows what exactly AI technology is capable of achieving. Prejudice and sciolism lead to either demonization of progress or to blind acknowledgment, both calling for educational work. We as Deutsche Telekom feel responsible to enlighten people and help society to deal with the digital shift, so that new appropriate skills can be developed and new jobs can be taken over. And we start from within – by enabling our colleagues and employees. But we are aware that this task cannot be solved by one company alone. Therefore we will engage in partnerships with other companies, offer our know how to policy makers and education providers to jointly tackle the challenges ahead.

Published by Deutsche Telekom in Deutsche Telekom’s guidelines for artificial intelligence, May 11, 2018

4. All citizens have the right to be educated to enable them to flourish mentally, emotionally and economically alongside artificial intelligence.

We welcome the measures to increase the number of computer science teachers in secondary schools and we urge the Government to ensure that there is support for teachers with associated skills and subjects such as mathematics to retrain. At earlier stages of education, children need to be adequately prepared for working with, and using, AI. For all children, the basic knowledge and understanding necessary to navigate an AI driven world will be essential. AI will have significant implications for the ways in which society lives and works. AI may accelerate the digital disruption in the jobs market. Many jobs will be enhanced by AI, many will disappear and many new, as yet unknown jobs, will be created. A significant Government investment in skills and training is needed if this disruption is to be navigated successfully and to the benefit of the working population and national productivity growth.

Published by House of Lords of United Kingdom, Select Committee on Artificial Intelligence in AI Code, Apr 16, 2018

3. Skills

The economic and societal benefits of this new era will not be realized if the human side of the equation is not supported. This is uniquely important with cognitive technology, which augments human intelligence and expertise and works collaboratively with humans. Therefore, the IBM company will work to help students, workers and citizens acquire the skills and knowledge to engage safely, securely and effectively in a relationship with cognitive systems, and to perform the new kinds of work and jobs that will emerge in a cognitive economy.

Published by IBM in Principles for the Cognitive Era, Jan 17, 2017

4 SOLIDARITY PRINCIPLE

The development of AIS must be compatible with maintaining the bonds of solidarity among people and generations. 1) AIS must not threaten the preservation of fulfilling moral and emotional human relationships, and should be developed with the goal of fostering these relationships and reducing people’s vulnerability and isolation. 2) AIS must be developed with the goal of collaborating with humans on complex tasks and should foster collaborative work between humans. 3) AIS should not be implemented to replace people in duties that require quality human relationships, but should be developed to facilitate these relationships. 4) Health care systems that use AIS must take into consideration the importance of a patient’s relationships with family and health care staff. 5) AIS development should not encourage cruel behavior toward robots designed to resemble human beings or non human animals in appearance or behavior. 6) AIS should help improve risk management and foster conditions for a society with a more equitable and mutual distribution of individual and collective risks.

Published by University of Montreal in The Montreal Declaration for a Responsible Development of Artificial Intelligence, Dec 4, 2018

5. AI will replace, but it must also create

There will be new opportunities created by the robotification of tasks, and we need to train humans for these prospects. If business and AI work together it will enable people to focus on what they are good at building relationships and caring for customers.

Published by Sage in The Ethics of Code: Developing AI for Business with Five Core Principles, Jun 27, 2017