1. Transparency and Explainability

Transparency refers to providing disclosure on when an AI system is being used and the involvement of an AI system in decision making, what kind of data it uses, and its purpose. By disclosing to individuals that AI is used in the system, individuals will become aware and can make an informed choice of whether to use the AIenabled system. Explainability is the ability to communicate the reasoning behind an AI system’s decision in a way that is understandable to a range of people, as it is not always clear how an AI system has arrived at a conclusion. This allows individuals to know the factors contributing to the AI system’s recommendation. In order to build public trust in AI, it is important to ensure that users are aware of the use of AI technology and understand how information from their interaction is used and how the AI system makes its decisions using the information provided. In line with the principle of transparency, deployers have a responsibility to clearly disclose the implementation of an AI system to stakeholders and foster general awareness of the AI system being used. With the increasing use of AI in many businesses and industries, the public is becoming more aware and interested in knowing when they are interacting with AI systems. Knowing when and how AI systems interact with users is also important in helping users discern the potential harm of interacting with an AI system that is not behaving as intended. In the past, AI algorithms have been found to discriminate against female job applicants and have failed to accurately recognise the faces of dark skinned women. It is important for users to be aware of the expected behaviour of the AI systems so they can make more informed decisions about the potential harm of interacting with AI systems. An example of transparency in an AI enabled ecommerce platform is informing users that their purchase history is used by the platform’s recommendation algorithm to identify similar products and display them on the users’ feeds. In line with the principle of explainability, developers and deployers designing, developing, and deploying AI systems should also strive to foster general understanding among users of how such systems work with simple and easy to understand explanations on how the AI system makes decisions. Understanding how AI systems work will help humans know when to trust its decisions. Explanations can have varying degrees of complexity, ranging from a simple text explanation of which factors more significantly affected the decisionmaking process to displaying a heatmap over the relevant text or on the area of an image that led to the system’s decision. For example, when an AI system is used to predict the likelihood of cardiac arrest in patients, explainability can be implemented by informing medical professionals of the most significant factors (e.g., age, blood pressure, etc.) that influenced the AI system’s decision so that they can subsequently make informed decisions on their own. Where “black box” models are deployed, rendering it difficult, if not impossible to provide explanations as to the workings of the AI system, outcome based explanations, with a focus on explaining the impact of decisionmaking or results flowing from the AI system may be relied on. Alternatively, deployers may also consider focusing on aspects relating to the quality of the AI system or preparing information that could build user confidence in the outcomes of an AI system’s processing behaviour. Some of these measures are: • Documenting the repeatability of results produced by the AI system. Some practices to demonstrate repeatability include conducting repeatability assessments to ensure deployments in live environments are repeatable and performing counterfactual fairness testing to ensure that the AI system’s decisions are the same in both the real world and in the counterfactual world. Repeatability refers to the ability of the system to consistently obtain the same results, given the same scenario. Repeatability often applies within the same environment, with the same data and the same computational conditions. • Ensuring traceability by building an audit trail to document the AI system development and decisionmaking process, implementing a black box recorder that captures all input data streams, or storing data appropriately to avoid degradation and alteration. • Facilitating auditability by keeping a comprehensive record of data provenance, procurement, preprocessing, lineage, storage, and security. Such information can also be centralised digitally in a process log to increase capacity to cater the presentation of results to different tiers of stakeholders with different interests and levels of expertise. Deployers should, however, note that auditability does not necessarily entail making certain confidential information about business models or intellectual property related to the AI system publicly available. A risk based approach can be taken towards identifying the subset of AI enabled features in the AI system for which implemented auditability is necessary to align with regulatory requirements or industry practices. • Using AI Model Cards, which are short documents accompanying trained machine learning models that disclose the context in which models are intended to be used, details of the performance evaluation procedures, and other relevant information. In cases where AI systems are procured directly from developers, deployers will have to work together with these developers to achieve transparency. More on this will be covered in later sections of the Guide.
Principle: ASEAN Guide on AI Governance and Ethics, 2021

Published by ASEAN

Related Principles

Transparency and explainability

There should be transparency and responsible disclosure to ensure people know when they are being significantly impacted by an AI system, and can find out when an AI system is engaging with them. This principle aims to ensure responsible disclosure when an AI system is significantly impacting on a person’s life. The definition of the threshold for ‘significant impact’ will depend on the context, impact and application of the AI system in question. Achieving transparency in AI systems through responsible disclosure is important to each stakeholder group for the following reasons for users, what the system is doing and why for creators, including those undertaking the validation and certification of AI, the systems’ processes and input data for those deploying and operating the system, to understand processes and input data for an accident investigator, if accidents occur for regulators in the context of investigations for those in the legal process, to inform evidence and decision‐making for the public, to build confidence in the technology Responsible disclosures should be provided in a timely manner, and provide reasonable justifications for AI systems outcomes. This includes information that helps people understand outcomes, like key factors used in decision making. This principle also aims to ensure people have the ability to find out when an AI system is engaging with them (regardless of the level of impact), and are able to obtain a reasonable disclosure regarding the AI system.

Published by Department of Industry, Innovation and Science, Australian Government in AI Ethics Principles, Nov 7, 2019

IV. Transparency

The traceability of AI systems should be ensured; it is important to log and document both the decisions made by the systems, as well as the entire process (including a description of data gathering and labelling, and a description of the algorithm used) that yielded the decisions. Linked to this, explainability of the algorithmic decision making process, adapted to the persons involved, should be provided to the extent possible. Ongoing research to develop explainability mechanisms should be pursued. In addition, explanations of the degree to which an AI system influences and shapes the organisational decision making process, design choices of the system, as well as the rationale for deploying it, should be available (hence ensuring not just data and system transparency, but also business model transparency). Finally, it is important to adequately communicate the AI system’s capabilities and limitations to the different stakeholders involved in a manner appropriate to the use case at hand. Moreover, AI systems should be identifiable as such, ensuring that users know they are interacting with an AI system and which persons are responsible for it.

Published by European Commission in Key requirements for trustworthy AI, Apr 8, 2019

· 8. Robustness

Trustworthy AI requires that algorithms are secure, reliable as well as robust enough to deal with errors or inconsistencies during the design, development, execution, deployment and use phase of the AI system, and to adequately cope with erroneous outcomes. Reliability & Reproducibility. Trustworthiness requires that the accuracy of results can be confirmed and reproduced by independent evaluation. However, the complexity, non determinism and opacity of many AI systems, together with sensitivity to training model building conditions, can make it difficult to reproduce results. Currently there is an increased awareness within the AI research community that reproducibility is a critical requirement in the field. Reproducibility is essential to guarantee that results are consistent across different situations, computational frameworks and input data. The lack of reproducibility can lead to unintended discrimination in AI decisions. Accuracy. Accuracy pertains to an AI’s confidence and ability to correctly classify information into the correct categories, or its ability to make correct predictions, recommendations, or decisions based on data or models. An explicit and well formed development and evaluation process can support, mitigate and correct unintended risks. Resilience to Attack. AI systems, like all software systems, can include vulnerabilities that can allow them to be exploited by adversaries. Hacking is an important case of intentional harm, by which the system will purposefully follow a different course of action than its original purpose. If an AI system is attacked, the data as well as system behaviour can be changed, leading the system to make different decisions, or causing the system to shut down altogether. Systems and or data can also become corrupted, by malicious intention or by exposure to unexpected situations. Poor governance, by which it becomes possible to intentionally or unintentionally tamper with the data, or grant access to the algorithms to unauthorised entities, can also result in discrimination, erroneous decisions, or even physical harm. Fall back plan. A secure AI has safeguards that enable a fall back plan in case of problems with the AI system. In some cases this can mean that the AI system switches from statistical to rule based procedure, in other cases it means that the system asks for a human operator before continuing the action.

Published by The European Commission’s High-Level Expert Group on Artificial Intelligence in Draft Ethics Guidelines for Trustworthy AI, Dec 18, 2018

· Plan and Design:

1 When designing a transparent and trusted AI system, it is vital to ensure that stakeholders affected by AI systems are fully aware and informed of how outcomes are processed. They should further be given access to and an explanation of the rationale for decisions made by the AI technology in an understandable and contextual manner. Decisions should be traceable. AI system owners must define the level of transparency for different stakeholders on the technology based on data privacy, sensitivity, and authorization of the stakeholders. 2 The AI system should be designed to include an information section in the platform to give an overview of the AI model decisions as part of the overall transparency application of the technology. Information sharing as a sub principle should be adhered to with end users and stakeholders of the AI system upon request or open to the public, depending on the nature of the AI system and target market. The model should establish a process mechanism to log and address issues and complaints that arise to be able to resolve them in a transparent and explainable manner. Prepare Input Data: 1 The data sets and the processes that yield the AI system’s decision should be documented to the best possible standard to allow for traceability and an increase in transparency. 2 The data sets should be assessed in the context of their accuracy, suitability, validity, and source. This has a direct effect on the training and implementation of these systems since the criteria for the data’s organization, and structuring must be transparent and explainable in their acquisition and collection adhering to data privacy regulations and intellectual property standards and controls.

Published by SDAIA in AI Ethics Principles, Sept 14, 2022

· Build and Validate:

1 Transparency in AI is thought about from two perspectives, the first is the process behind it (the design and implementation practices that lead to an algorithmically supported outcome) and the second is in terms of its product (the content and justification of that outcome). Algorithms should be developed in a transparent way to ensure that input transparency is evident and explainable to the end users of the AI system to be able to provide evidence and information on the data used to process the decisions that have been processed. 2 Transparent and explainable algorithms ensure that stakeholders affected by AI systems, both individuals and communities, are fully informed when an outcome is processed by the AI system by providing the opportunity to request explanatory information from the AI system owner. This enables the identification of the AI decision and its respective analysis which facilitates its auditability as well as its explainability. 3 If the AI system is built by a third party, AI system owners should make sure that an AI Ethics due diligence is carried out and all the documentation are accessible and traceable before procurement or sign off.

Published by SDAIA in AI Ethics Principles, Sept 14, 2022